This interview is with Shirley Plantin, Chief Executive Consultant for U-Turn Youth Consulting Firm, and the author of The Backstory of a New Reality. This interview is about how the firm empathizes with youth conflicts like violence and homelessness. The firm offers help through four principles: reassess, redefine, reform, and reevaluate. The firm offers several services to young people and their families and to the community, such as trainings, conferences, webinars. The interview is also about the housing crisis in South Florida related to the displacements of youth. For Plantin, racism is one of the biggest problems today that confronts young people in their opportunities seeking housing. Other factors such as gentrification, unemployment, lack of health care and education also affect young people. In 2020, the COVID-19 pandemic is adding more problems to those that already existed. This pandemic is emphasizing the limitations of vulnerable people to access to food and to the health system.